What We Do? Web and Mobile Apps!
Business Process Automation System
A large number of companies are doing their daily work using spreadsheets and phone calls, and it's one of the reasons why these companies are still small. When things are operating for too long, you make mistakes, slow down and start to lose clients.
Business Process Automation is the practice of analyzing, documenting, optimizing and automating business processes.
There are 3 main concepts which BPA is based on:
Arrangement: cooperates in an automated process designs with easy-to-use, visually appealing and intuitive interface;
Integration: The integration enables systems and applications for reading, editing and sharing of critical data that results in decision making of people and machines.
Dynamic automation of technological processes: Automation enables organizations to optimize or eliminate repetitive manual tasks.
SIGMALION has worked extensively in creating various solutions for different types of company processes in order to increase its effectiveness.
We can work on each process that is prone to errors or delays to create apps to increase sales, ROI, and better customer retention.
By automating business processes, companies can position themselves for rapid growth as long as they establish the right goals. Do not measure the success of the automation project in terms of cost reduction. Most likely strive to increase sales, new customers and better customer retention.
Customer Relationship Management
Most businesses need some sort of system for keeping track of prospects, customers, referrals, vendors and other people / companies they do business with. This is where a CRM tool comes into play.
Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers. There are many CRM tools available, but based on your business’s needs, you may decide to either have a custom CRM tool developed or have your existing CRM tool integrated with other tools. The entire point of CRM is to build positive experiences with customers to keep them coming back so a company creates a growing base of returning customers.
Special CRM software collects all customer information in one place to give businesses easy access to data, such as contact data, purchase history and any previous contact with customer service representatives. This data helps employees interact with clients, anticipate customer needs, recognize customer updates and track performance goals when it comes to sales. CRM software's main purpose is to make interactions more efficient and productive. Automated procedures within a CRM module include sending a sales team marketing materials based on a customer's selection of a product or service. Programs also assess a customer's needs to reduce the time it takes to fulfill a request.
Cloud-based systems provide real-time data to sales managers at the office and in the field as long as a computer or some other devices connect to the Internet. The convenience of this type of system has a trade-off. If the company goes out of business or faces acquisition, access to customer information may become compromised. A business might have compatibility issues when and if it migrates to a different vendor for this kind of software. Typically, cloud-based CRM programs cost more than in-house programs.
All of the CRM software in the world requires proper management and decision-making from humans. Besides, the best programs organize data in a way that humans can interpret readily and use to their advantage. For successful CRM, companies must learn to discern useful information and superfluous data, and weed out any duplicate and incomplete records that may give employees inaccurate information about customers.
User portal is one of the most beneficial software tools for some businesses and we have extensive experience in its development. In other words it is an informative website where customers or employees can receive information in a self-service manner. There are such types of portals:
- company-facing, where just staff members have an access;
- customer-facing where customers/clients/patients have an access, or it could be a combination of both.
As an example we can take a tool for business owners. They usually meet with their clients for a discussion of some business issues and give their clients a handful of actions to work on at the end of each meeting. Entrepreneur and client need to discuss these actions in between sessions for just to know which items have been completed and which are pending.
Such web portal allows all its users to:
- view all the actions;
- leave messages/comments;
- track the activity & analytics.
This option is a much more well-run than managing everything using e-mails and attachments and can allow the owner to cooperate with more people simultaneously.
Sigmalion offers development and implementation of the following e-commerce solutions:
– Various payment gateways (PayPal, Stripe, Authorize, Skrill etc);
– Shop Script APIs;
– Product Data Optimization, Elasticsearch etc;
– Web Markets (like Yandex Market);
– Membership Systems;
– Dedicated Access etc.
– E-mailing by MailChimp, MailGun or own mail servers.
– Promo Code Integration.
Our extensive experience in web-development also helps us to create a lot of other custom tools for our clients according to their needs and requirements. Therefore, if you have any e-commerce associated idea, you may contact us and we are always ready to help you!
Want to earn some income on the experience you have about your business or some knowledge you could teach other people?
A membership site is one of the best concepts to create your own online industry. It is really interesting variant, especially when it comes to finding a unique way to deliver your own content to the audience or customers. An example would be if you offer training locally to people in a certain industry, you could augment (or even replace) that with an online membership website that allows people to learn your content at their own pace. But that doesn't mean you can’t expand your physical goods to the digital side. Let's say, if you’re a photographer and you have your own photo studio and camera store, you could offer various webinars for example on how to sell the photos in eBooks or how to shoot at night like digital goods.
According to the demands of your business and your plans for the web solution, you may find it more effective to have a custom software tool and SIGMALION is always ready to build it for you.
Support and maintenance
Any business, regardless of its size needs a continuous technical support and maintenance in order to work efficiently. A well-maintained website indicates the level of the company. It helps to attract new customers as well as to preserve interest of long-established customers.A poorly maintained website with lots of errors, broken links, dead pages and outdated information creates a slattern corporate image and leads to the eventual business decline. Regular examination of the look and feel of the website will help to avoid such a sad prospective. In case everything works properly on your website and visitors find what they are looking for quickly and easily, they are more likely to become regular customers.
We offer the following website maintenance services:
– Updating existing content and photos;
– Import/export of products for E-commerce websites;
– Posting on the company blog;
– Updating CMS software and plugins;
– Social Media Integration;
– SEO Optimization;
- Setting up a Production/Development Environment;
- Server Tuning & Speed Performance Optimization.
Technology and the environment in which your website works within are changing so quickly. Without proper maintenance your website will slowly gain new problems over time. If need be, we are ready to upgrade your website codework and/or database tables for bug fixing and security reasons because regular maintenance is a vital part of being successful on the Internet.
Web design is not only how your website looks. It is also about the best way to present information and the most easy and convenient way to navigate the web page. SIGMALION offers unique decisions for making the website, as well as company's logo, to be different from all the other websites. Quality of website design determines respectability and stability of the company.
Each of our clients is an individual for us and every project is unique. We work on every design from scratch, creating clean and uncluttered website image that will reflect company identity. Custom design is about making the website look like no other.
User experience determinates how the user feels when browsing the website. Each of our design decisions improves the experience for your customers and website usability. When designing a websites every little detail should be precisely thought of. If your website is easy to use, it increases the possibility that the user chooses your website in comparison with a less clear one.
Responsive web design requires the full understanding of expectations at a variety of screens sizes. On the whole, web design creation is a complex process that requires not only creative treatment but also thorough thinking of every little detail and knowledge about the latest tendencies, and our company is ready to provide you with that!